Terms of service
Last Updated: August 29, 2026
Welcome to Soothepress.
These Terms of Service explain the rules that apply when you visit our website, browse our products, or place an order with us.
By using the Soothepress website, you agree to these terms. Please read them carefully. We've written them in clear language because we believe important information should never feel unnecessarily complicated.
1. About Soothepress
Soothepress is an online wellness and lifestyle store offering products designed to support moments of comfort, relaxation, and everyday self-care.
Our products are intended for personal wellness and relaxation purposes. Unless specifically stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
2. Using Our Website
You agree to use the Soothepress website only for lawful purposes and in a way that does not interfere with the website, our services, or the experience of other customers.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our systems
- Copy or misuse our website content, branding, images, or materials
- Interfere with the normal operation or security of the website
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability are accurate.
However, minor differences in:
- Colour
- Packaging
- Printing
- Appearance
- Dimensions
may occur because of screen settings, manufacturing variations, packaging updates, or supplier changes.
Such differences do not necessarily indicate a product defect.
4. Wellness Disclaimer
Soothepress products are designed to complement your personal wellness routine.
Information provided on our website should not be considered medical advice.
Individual experiences may vary, and no product on our website should be relied upon as a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.
Please use products according to their intended purpose and the instructions provided.
5. Orders & Acceptance
When you place an order through our website, you are making a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel or decline an order in situations including:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
- Technical or payment-related issues
If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.
6. Pricing & Payments
Prices displayed on the website are subject to change without prior notice.
We make reasonable efforts to display correct pricing, but an obvious pricing or listing error may occasionally occur. In such cases, we reserve the right to correct the error and, where applicable, cancel affected orders.
Payments must be completed through the payment methods made available on our website.
7. Shipping & Delivery
We work with delivery partners to get your order to you as safely and quickly as reasonably possible.
Estimated delivery dates are provided as guidance and may be affected by:
- Weather
- Transportation delays
- Public holidays
- Regional restrictions
- Incorrect or incomplete delivery information
- Events outside our reasonable control
Soothepress is not responsible for delays caused by circumstances beyond our reasonable control.
Please make sure your delivery address and contact details are accurate when placing your order.
8. Returns & Refunds
Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms of Service.
Please review that policy before making a purchase.
9. Intellectual Property
All content appearing on the Soothepress website, including our:
- Brand name and logo
- Product descriptions
- Images
- Graphics
- Website design
- Text
- Marketing materials
is owned by or licensed to Soothepress unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially use our content without our prior written permission.
10. Customer Reviews & Content
If you voluntarily submit a review, testimonial, photograph, video, or other content to Soothepress, you confirm that:
- You have the right to share it
- It does not violate another person's rights
- It is not unlawful, misleading, abusive, or inappropriate
By submitting content to us, you grant Soothepress permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.
We may remove content that we believe violates these terms or is inappropriate.
11. Personal Information
Your use of our website may involve the collection and processing of personal information required to operate our store, process payments, fulfil orders, provide customer support, and improve our services.
Our handling of personal information is governed by our Privacy Policy.
12. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, advertising platforms, and other service providers.
Your use of certain third-party services may also be subject to their own terms and policies.
13. Limitation of Liability
To the extent permitted by applicable law, Soothepress will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, products, services, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after an update means you accept the revised terms to the extent permitted by law.
15. Governing Law
These Terms of Service are governed by the laws applicable in India.
Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.
16. Contact Soothepress
We are here to help.
For questions about these Terms, your order, returns, or anything else related to your Soothepress experience, contact:
Soothepress Customer Support
Email: support@soothepress.com
Phone/WhatsApp: 9412989679
A Little Note From Us ❤️
Soothepress was created around a simple idea:
Taking care of yourself — or someone you love — shouldn't feel complicated.
Thank you for trusting Soothepress to be a small part of those moments of comfort and care.